LOT Polish Airlines is the national flag carrier of Poland. And one of the oldest airlines in the world, founded in 1929. Headquartered in Warsaw, LOT plays a vital role in connecting Central and Eastern Europe with the rest of the world. As a member of the Star Alliance, LOT offers access to a vast global network, ensuring seamless connections across continents.
The airline is known for its reliability, modern fleet, and growing international presence. LOT operates both short-haul and long-haul flights, serving major destinations in Europe, North America, and Asia.
Its strategic hub at Warsaw Chopin Airport allows it to efficiently link East and West. Making it an important player in the European aviation market.
Main destinations flights
Region
Key Destinations
Poland
Warsaw, Kraków, Gdańsk, Wrocław, Poznań, Katowice
Europe
London, Paris, Frankfurt, Amsterdam, Vienna, Budapest, Prague, Rome, Vilnius, Riga
Asia
Beijing, Seoul, Tokyo, Delhi, Astana
USA
New York (JFK, Newark), Chicago, Miami, Los Angeles
From Ukraine
Kyiv, Lviv, Odesa (subject to resumption of service due to current events)
LOT’s fleet
LOT operates a diverse fleet from Embraer regional jets to Boeing narrow-body and long-haul Dreamliners. The airline is transitioning to more efficient aircraft, notably the Embraer E2, Airbus A220, and additional 787‑8s—modernizing both regional and long-haul capabilities.
Aircraft Type
Number in Fleet
Role & Notes
Boeing 737‑800
6
Classic narrow‑body, used on short- to mid-haul routes
Boeing 737‑8 MAX (MAX 8)
18 (+4 on order)
Modern narrow‑body with 186–189 seats; introduced late 2017
Boeing 787‑8 Dreamliner
8 (+2 leased)
Long-haul; first European carrier with 787 in 2012
Boeing 787‑9 Dreamliner
7
Larger long-haul variant
Embraer ERJ‑170
5
Regional jets for short‑haul
Embraer ERJ‑175
15
Regional jet; gradually replaced by Embraer E2/A220
Embraer ERJ‑190
8
Mid-sized regional jet
Embraer ERJ‑195
16
Largest of the ERJ‑100/195 series
Embraer E195‑E2
3
Newest, more efficient, added July 2024
Boeing 777‑200ER (wet‑lease)
1
Hired for NYC routes
Hub and focus airports
Airport
Location
Role
Notes
Warsaw Chopin Airport (WAW)
Warsaw, Poland
Main Hub
Central hub for domestic and international flights; major transfer point
Budapest Ferenc Liszt (BUD)
Budapest, Hungary
Former Secondary Hub
Used for long-haul routes until 2025; no longer a hub
Rzeszów-Jasionka Airport (RZE)
Rzeszów, Poland
Secondary Hub
Supports regional Polish connectivity
Kraków Airport (KRK)
Kraków, Poland
Focus City
Poland’s second-busiest airport; strong LOT operations
Katowice Airport (KTW)
Katowice, Poland
Focus City
Supports scheduled and charter LOT flights
Service Classes Overview
🟦 Economy Class
Feature
Details
Seating
Standard seat, adjustable headrest
Baggage
1 carry-on (up to 8 kg), checked baggage on most international fares
Meals
Free meal/snack on long-haul; buy-on-board on short-haul
Entertainment
Available on selected flights (especially long-haul)
Amenity Kit
Basic kit on long-haul
Seat Selection
Available (free or for a fee, depending on fare)
🟨 Premium Economy
Feature
Details
Seating
Wider seats with extra legroom and recline (2-3-2 layout on 787)
Baggage
Higher allowance: 2 checked bags + 1 carry-on
Meals
Two hot meals + welcome drink
Entertainment
Personal screen with premium content
Amenity Kit
Upgraded kit with additional comfort items
Additional Perks
Priority check-in and boarding
🟥 Business Class
Feature
Details
Seating
Lie-flat seats (on long-haul); spacious layout
Baggage
Maximum allowance: multiple checked bags + carry-on
Lounge Access
Included (LOT Business Lounge and Star Alliance partners)
Meals & Drinks
Multi-course gourmet meals + premium beverages
Entertainment
Large personal screen + noise-canceling headphones
Amenity Kit
Premium brand kit with luxury items
Other Services
Priority services, fast track, dedicated crew, power outlets
Check-in and Boarding information
Category
Details
Online Check-in
Available 36 hours before departure via website or mobile app; closes 2 hours before take-off.
Sends boarding pass automatically 36 hours before flight (available for eligible passengers).
Airport Check-in
Counters open 2 hours before short-haul, 3 hours before long-haul flights. Self-service kiosks available.
Boarding Time
Gate closes ~15 minutes before departure. Arrive at gate early.
Arrival at Airport
At least 2 hours before EU/domestic, 3 hours for long-haul/non-EU flights.
Carry-on Baggage
Economy: 1×8 kg (55×40×23 cm) + small personal item; more for higher classes.
Checked Baggage
Economy: 1×23 kg; Premium: 2×23 kg; Business: 3×32 kg (on long-haul routes).
Baggage Drop-off
Opens with check-in desk (2–3 hours before flight); closes ~45 minutes before departure.
Travel Documents
Valid ID or passport required. Some routes may require a printed boarding pass.
Loyalty Program
Category
Details
Program Name
Miles & More
How to Earn Miles
Flights with LOT & Star Alliance, hotel stays, car rentals, shopping, and co-branded credit cards
Using Miles
Award flights, seat upgrades, lounge access, hotels, car rentals, shopping, and Cash & Miles option
Earning Rate (Flights)
Based on fare class, booking channel, and distance
Mileage Validity
36 months (unless extended via status or active credit card use)
Retroactive Credit
Up to 6 months after flight
Status Levels
Basic, Frequent Traveller, Senator, HON Circle
Frequent Traveller
35,000 status miles or 30 qualifying flights/year
Senator
100,000 status miles/year
HON Circle
600,000 HON Circle miles over 2 years (on Business/First flights)
Key Benefits
Priority services, extra baggage, lounge access, seat upgrades, fast track, booking guarantees
Mobile Access
Miles & More app and website for managing account, bookings, rewards
Partner Network
Over 40 airlines, 300+ hotels, car rental companies, and retail brands
Onboard Services
Service Category
Details
Meals & Beverages
Complimentary meals on long-haul flights in all classes; snacks or buy-on-board menu on short-haul; special meals available upon request (e.g., vegetarian, kosher)
Wi-Fi
Available on select long-haul aircraft (Boeing 787 Dreamliner); charges apply based on data package
In-flight Entertainment
Personal screens with movies, TV shows, music, games (available on long-haul aircraft); limited or no entertainment on short-haul flights
Power & Charging
USB ports and power outlets available in Premium Economy and Business Class on long-haul aircraft
Cabin Comfort
Adjustable lighting, reclining seats, personal reading lights; Business Class features lie-flat beds on Dreamliners
Amenity Kits
Provided in Premium Economy and Business Class on long-haul flights; include items like eye masks, socks, toothbrushes
Children’s Services
Children’s meals, activity kits, and entertainment options available; baby bassinets on request (in long-haul)
International Flight Features
Multilingual crew, onboard shopping (duty-free), and enhanced meals depending on destination and class
Why LOT is a good choice for travel Europe
Reason
Explanation
Strategic Hub in Warsaw
Centrally located in Europe, allowing fast connections between Western Europe, Eastern Europe, Asia, and North America.
Strong Regional & Long-haul Network
Offers extensive routes across Poland, European capitals, Asia (e.g., Tokyo, Seoul), and the U.S. (e.g., New York, Chicago).
Member of Star Alliance
Access to a global network of 25+ partner airlines, lounge access, and seamless connections worldwide.
Modern Fleet
Operates comfortable and fuel-efficient aircraft like the Boeing 787 Dreamliner and Embraer E-Jets.
Good Value for Money
Competitive fares with solid onboard service, especially on long-haul flights.
Reliable and Punctual
Known for good on-time performance and operational reliability.
Friendly Onboard Service
Cabin crew consistently rated highly for professionalism and hospitality.
Flexible Booking Options
Offers digital tools, mobile check-in, and various ticket types with change options.
Miles & More Loyalty Program
Enables frequent travelers to earn and redeem miles easily across Star Alliance airlines.
How to Book a Ticket
Booking Method
Details
Official Website
Visit lot.com to search, compare, and book tickets directly. Often offers the best prices and full fare options.
Mobile App
Book flights, manage reservations, and check in via the LOT mobile app (iOS & Android).
Travel Agencies
Book through online travel agencies (OTAs) like Expedia, eDreams, or local agents for multi-airline itineraries or deals.
Call Center
LOT’s customer service can assist with bookings, changes, and group reservations.
At the Airport
Tickets can be purchased at LOT ticket desks, but prices are usually higher than online.
Tips to Save Money
Strategy
Details
Book Early
Cheapest fares usually appear 2–3 months in advance, especially for long-haul flights.
Use “Low Fare Calendar”
Available on the LOT website to see the cheapest prices across multiple dates.
Fly Midweek
Tuesday–Thursday flights tend to be cheaper than weekends.
Subscribe to Newsletter
Get alerts about promotions, discounts, and “Crazy Wednesday” deals.
Use Miles & More
Redeem award miles or use “Cash & Miles” for partial discounts.
Flexible Dates
Slightly adjusting departure or return dates can reveal lower fares.
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